Hi there! I’m Swad. I’m an IRCA Certified Lead Auditor and Business Developemnt & Sales professional specializing in the Information Security and GRC solutions within the Testing, Inspection & Certification industry.
I am a naturally social individual who thrives on meeting new people, engaging in meaningful conversations, and building strong relationships. This contributes greatly to my success in forging lasting connections that result in converting leads into loyal, long-term customers, as well as motivate and lead teams efficiently to drive outstanding results. Give me a product I believe in, and I’ll sell it with passion and confidence.
With over 12 years of experience, I bring a proven track record in driving sales growth and managing technical operations. Till now, I’ve worked in Testing, Inspection, and Certification (TIC), management consultancy and IT & Information Security. During my career span, I’ve collaborated with clients across diverse sectors such as Oil & Gas, Power, Construction, Manufacturing, RMG, FMCG, Food & Agriculture, Development Agencies, and Global Financial Institutions providing Business Assurance (ISO Certification) and Inspection services.
⚙️ Key Skills: | Sales Growth | Client Engagement, Acquisition & Retention | B2B & B2C Sales | Key Account Management | Negotiation | Business & Strategic Planning | Project Management| | Sales & Performance Analytics | Market Analysis & Competitor Research | Information Security | Auditing | Leadership & Team Management| Compliance & Risk Management | ESG |
🚀 Currently: Serving as Business Development Manager / Lead Auditor at SGS in the Middle East Region, where I focus on expanding our client base and enhancing service offerings mainly in the IT & Digital Trust domain.
💼 Previously: I’ve managed technical and sales teams in Business Assurance and Industry & Energy sectors within the TIC industry, providing ISO Certification, Training, Inspections, and Environmental services. I have also worked as a management consultant and led a tech team to develop Bangladesh’s first comprehensive GRC (Governance, Risk and Compliance) solution, which is over 50 clients in the public and private sectors.
🧩 Industry Exposure: My experience includes working with prominent organizations like World Bank, IFC, USAID, GIZ, Government of Bangladesh, Nestle, Unilever, Parker Wellbore, Chevron, and the Dhaka Stock Exchange. I’ve completed over 150 projects as a consultant / project manager and have over 160 Man Days of third-party audit experience.
🔧 Software Development Experience: Developed a cloud-based GRC software for compliance management (first of its kind in Bangladesh) at R&G Technologies, and two secure web-based Certificate Management and Verification applications at TÜV Austria for streamlining their certification, verification, and traceability processes.
📜 Credentials: | PMP ® | CISA | IRCA Certified and Certification Body Approved Lead Auditor for ISO 9001:2015, ISO 14001:2015, ISO 45001:2018, ISO 27001:2013| Lead Assessor on ISO 17020:2012 | PG Diploma in Management Consulting | US State Dept. Alumna |
🌱 Vision for Progress: Committed to driving quality and excellence, I am passionate about advancing organizational growth and integrating sustainable business practices on a massive scale. My mission is focused on fostering quality, innovation, and operational excellence to benefit my organization, clients, and stakeholders.
When I’m not working I enjoy cooking, gardening, traveling, exploring new places to eat, annoying my cats Misha and Arthur and watching The Office or Friends.